By Austin Kellner, Customer Success Engineer of SimplyMerit at MorganHR
Customers frequently ask, “What is the difference between software customizations and configurations?” Although software companies might interchangeably use “configure” and “customize,” these words have vastly different meanings when evaluating different types of software solutions. If the software is customizable, the software’s code will need to be changed or modified by a developer to meet a customer’s specific needs. Additionally, customizable software will need an update for the customizations to persist. Typically, a development team or costly implementation initiative will have to occur for new or existing customers to customize their solutions successfully.
Contrarily, configurable software allows a customer to modify the display or behavior of an application within its existing parameters without a developer needing to intervene. SimplyMerit is highly configurable and enables clients to quickly configure and deploy their environment to give the managers a user-friendly experience. On average, SimplyMerit’s clients go “LIVE IN FIVE” days or less by fully configuring and deploying their environments to plan and manage their organizations’ merit, bonus, and equity cycles. On the other hand, customizable software solutions typically take 8-12 weeks before customers can start to use the tool.
Another significant advantage of configurable software over customizable software is that configurable software tends to work successfully for many customers instead of being customized for each specific customer. Customizable software is experimental, which causes implementations to differ between customers instead of being “tested, tried, and true.” Eliminating time-consuming development projects, implementations, and coding efforts helps to ensure the software’s features will not unexpectedly break, causing employees to experience work disruptions and be unproductive.
Some customizable software platforms overpromise and underdeliver because their development roadmap is constantly reprioritized. As new features are promised and rolled out, the product can become harder to manage and use. Therefore, MBAs and annual software certifications are not required to configure a platform like SimplyMerit, further reducing the overhead needed to plan and manage merit, bonus, and equity cycles. G2 has recognized SimplyMerit for “Easiest Setup,” “Easiest Admin,” “Easiest to Use,” “Users Most Likely to Recommend,” “Best Support,” and “Best Estimated ROI.” Are you ready to eliminate “spook” from your merit, bonus, and equity cycles? Now is an excellent time to set up a 1×1 demo with the SimplyMerit team.